Here's what our customers have to say...
Found this company after lots of research for a replacement front door for our cottage, from our first visit to the showroom to completion of the fitting have nothing but praise for this company. Really good and knowledgeable advice, very prompt visit to measure and a surprisingly good quote , had expected higher. Really good at communicating re dates and fitting. The door was fitted last week by such friendly, polite,careful and skilful workers . A fabulous new door and we are 100% satisfied ! Can highly recommend this company.
Mrs Snodin - Ashbourne
We cannot speak highly enough of this company from the planning through to the superb installation. The team that arrived were careful, considerate and seemed to want the job to be perfect as much as we did. Our new windows and cills have been commented on by so many people and what’s more our house is considerably warmer. Excellent company!
Mrs Cottell - Newark
Without question the quality of our newly installed Evolution windows are superior in every way to anything else we have seen. We have no hesitation in recommending this company or the product. The fitting team were polite, courteous and efficient. We are delighted with the end result.
Mrs Collins - Smeeton
Great service from start to finish, we are very pleased with their work. They have now replaced all of our sash windows and fitted a new door. They also did some stone work for us which was done to a very high standard. The windows are very good quality and a decorator even measured them up for painting because he thought they were wood!
Mr Mansfield - Crich
After moving into a house that needed a complete overhaul, we initially got several quotes for new windows, including 2 from the most well known double glazing companies who advertise on TV. We were left bewildered by their antiquated sales tactics and the length of time it took to come up with actual figures. Derwent Sash Windows came out to us after a recommendation from a family member and were very professional, thorough and quick with their site survey and quote. There was no need for any sales pitch as the quality of the windows and service on offer sold themselves. We placed the order and we were kept informed throughout the manufacturing period. When installation day came, I was slightly anxious but I needed have worried. The team turned up on time and were absolutely fantastic for the whole 2 days. The windows and door look absolutely amazing and the house is so much warmer. The neighbours have asked for Derwent Sash Windows details and we are no longer called "the new people in the scruffy house"! The after-sales care has also been brilliant. The company have pride in their work and reputation which is refreshing in this day and age. I cannot recommend Derwent Sash Windows highly enough and can only wish the rest of our home improvements run as smoothly and to as high a standard! Thank you!
Mrs Draper - Leicester
We only had 1 fairly small window fitted but are very happy with the work. Everyone has been polite and helpful. We shall definitely use this company again as we shall be needing new windows and a front door some time in the future. Would not hesitate to recommend to other people.
Mrs Bannister - Holbrook
I have been very happy with the entire process with Derwent Sash Windows from the initial contact to the satisfactory completion of the work. Their initial quote was competitive and their advice was totally impartial. Their fitting and service from all their staff was second to none. At the end of the working day our house was left clean and tidy, in fact apart from the new windows you would not have known that such intensive work had been carried out. It would be very difficult to think of any improvement that the company could make as everyone was so friendly, hard working and conscientious. I have been totally satisfied with Derwent Sash Windows and would highly recommend this company.
Mrs Hill - Heage
The service was really professional from start to finish. They we happy to give practical and aesthetic advice which was invaluable when trying to decide on the perfect windows for our property. They actually listened to what we were trying to achieve (something that we had struggled to find elsewhere), and came up with great suggestions for our project. The installation was completed quickly, efficiently and with an impressive attention to detail. The installers were respectful of our home, polite and extremely tidy! And the finished product - wow! We couldn’t be more happy - our home is completely transformed. Thank you to all at Derwent, a really top class job.
Mrs Grogan - Morley
This is the second time we’ve used Derwent Sash Windows and this time was no difference to the first, top notch! The fitters were very professional and their quality of craftsmanship was excellent. They left the house spotless. I can’t recommend them enough.
Mr Hives - Derby
We only have praise for this company! We replaced virtually all the windows in our 1920’s detached house, including three large, bay windows, and couldn’t be more pleased with the result. We have put off doing the job for years, partly because we don’t like "pvc Windows’ and partly because (due to old subsidence) the two biggest bays were not square. However, the new wood grain effect, "Evolution Storm 2" pvc windows look fantastic and the fitters were so skilled that they have somehow managed to work round the subsidence problem so that now, you wouldn’t even know there had been a problem. The team of fitters were brilliant. They worked very hard, covered everything up in dust sheets so that the mess was minimal and dealt with any problems efficiently and cheerfully. We couldn’t have asked for more and would wholeheartedly recommend Derwent Windows. Would recommend to a friend
Mr Spells - West Bridgford
Initially we asked for a quote for replacement sash windows and new French doors. At the quote meeting the information provided was very helpful and the demonstration of the available window products assisted greatly in our decision making process. Once we had made the decision, the team regularly kept us informed of the progress of the order and were very accommodating in arranging fitting dates to meet our requirements. The window fitters were very professional and completed the job to a high standard. The quality of the products and service provided were outstanding and one of the best things we had done while renovating our property. We were so pleased weve ordered a further two windows and replacement door. I would have no hesitation in recommending Derwent Sash Windows.
Mr Catling - Burton Joyce
First rate workmanship. The workmen were polite, efficient and cleared up all the mess before they left. The installation of the four windows was carried out in one day and the end result was perfect both inside and out. I would have no hesitation in recommending this company for the supply and installation of sash windows which will be better than any original sash window and perform better than the original. Much warmer and no more drafts. Thank you.
Mrs West - Sommercoates
Straightforward and reliable to deal with. Very pleased with the windows: externally they exactly capture the original proportions of the sash windows in our Edwardian semi, down to the slender central bar, while internally wood mouldings around the wood effect windows set off a period finish. Very thorough preparations to minimise dust, and clean up at the end. And as winter sets in we appreciate the improved thermal properties!
Mr Dyche - Sheffield
Derwent Sash Windows offered a professional service from start to finish. The wooden, double-glazed sash windows are of a high standard and have been installed very efficiently. The workmen were courteous and took great care to protect all aspects of the house from any possible damage. They left all areas where they worked immaculate. The windows are attractive, in-keeping with the period of the house and were crafted to retain the unique finishing of the,original windows. The warmth and lack of draft compared with the original windows is already noticeable. In summary, a quality product from a quality company.
Mr Jones - Derby
We selected Derwent sash windows because they were able to complete all window fitting and building work at the same time as well as the windows being pre painted. When we visited the show room we saw the amazing quality of the windows, especially the bygone series, as I would have never even considered a plastic window until I saw how much like the wooden ones they looked. In November the fitting of 8 windows started. The guys were brilliant, protected all our furniture and flooring, even though our house is in full renovation and looks like a building site! I couldn’t believe how fast the windows were finished, the whole job completed in 2 and half days including some building work. We couldn’t be happier with the finished result. The windows look amazing , and although the company wasn’t the cheapest quote we received we would have happily paid again for how beautiful the windows look and how happy we were with the service. We will be using this company again for further work on our house.
Mrs Devey - Derby
Another excellent job from Derwent Sash Windows when they installed a made to measure hardwood door in our listed property. All done ahead of schedule to the highest standards. Also excellent job done several years ago on our wooden sash windows and a good follow up service when required.
Mr Thomas - West Bridgford
Offer excellent products, delivered to a very high standard. The team were extremely professional and efficient. Would highly recommend
Mr Kelsall - Barlaston
Excellent job, all the staff were very professional.We had six windows done, they look fantastic and we could not be happier with the end result,look forward to using them again on our next project.
Mr Johnson - Matlock
As has been said, this company fits high end quality windows and they are not cheap. The fitters who came to the house were thoughtful, thorough in dust proofing and carpet protection and cleaned up well. The attention to detail was good and the additional stone masonry in the lintels and woodwork inside was well executed. The team were polite and a pleasure to have in the house. The product looks fabulous and totally in keeping with the house, comments from the neighbours have all been positive too. Well done DSW.
Mr Burrows - Nottingham
I was very impressed with the quality of the windows and French doors that Derwent installed in my house recently. I was also impressed with the very friendly and helpful approach of Rob, Alistair and Jan. It is no surprise that Derwent windows are so successful. Some companies are so large that they lose touch with their employees and their customers. This is not the case with Derwent. I had every confidence that if I encountered any problems with the installation that those issues would be resolved quickly and efficiently with no fuss. I cannot recommend this company highly enough.
Mrs Stoves - West Bridgford
We have now purchased seven windows from Derwent over the last four years and are thrilled with all of them. Rob, Alister and their team are very friendly and professional and have done a great job fitting the windows. During the job they ensured the rooms were fully dust sheeted and hoovered up after themselves, leaving the place as they found it. They even helped me to remove old curtains and blinds and move furniture as my husband was away and unable to help before their arrival. The windows themselves - Bygone Collection wood grain effect sash - are fabulous. I always swore I would never ever buy plastic windows for our Edwardian property but these are so close to the originals, with the added benefit of double glazing and no maintenance, that it was a no brainer. You really can’t tell the difference (except it’s a lot warmer!) and we are thrilled with them. I would certainly recommend Derwent and the Bygone Collection to anyone looking to replace sash windows in the future.
Mrs Gray - West Bridgford
I have used this company twice before and would use them again but there were some aspects of their service that need to be addressed. I had to wait a long time for the fitting but this is testimony to their order book being full which is a credit to them.The fittings were carried out in a very busy office of which business was suspended for the day due to the desks and computers being moved out of the way. The fitters who were very polite and skilful could not complete the job and said that there was only 2 hours work left to complete the job. The next day which was a Friday no one came so after several telephone calls I was informed that fitters would arrive on the Monday following, this meant that the financial business that was conducted from these offices could not operate efficiently. Also one of the windows was faulty and we had to wait 27 days for replacement. I am totally satisfied with the quality of the product and of the workmanship and I hope that the company take these points that I have raised as helpful comments and I wish them success in the future as I do intend to use them again because in spite of my observations I think that they are top class.
Mr Bradley - Draycott
These are very expensive windows, but they are also of the highest quality - at one time we would not have considered pvc, but these windows are genuinely difficult to tell if they are wood or not. The detail is outstanding. The quality of installation that Derwent provide is simply outstanding. Our fitter had to remove brick and it was a big installation job. It looks perfect, there is no need to re-decorate, and all done in a very clean and tidy manner. We are very impressed.
Mrs Burdett - Nottingham
Doors and windows were of very high quality and fitted with expertise and attention to detail. Very good communication before, during and after the fitting. Friendly and professional service from all those that I met/talked to.
Booton - Derby
It is a pleasure to deal with Derwent windows. Every person in the company I have dealt with from management to fitters has been friendly, courteous and efficient. The products are of excellent quality and the installations have been made with attention to detail and minimal disruption. We have had 10 windows fitted at different times, all with the same excellent quality of work. On one occasion we noticed some marks on the glass inside the installation and this was dealt with very effectively. I find that I trust a company even more if, when a problem arises, you feel confident that it will be sorted swiftly and without hassle. I cannot fault Derwent windows and would confidently recommend their products and services to anyone. Thank you Derwent for our beautiful windows!
Mrs Lineham - Attenborough
Derwent sash windows installed our new evolution storm 2 windows. We cannot recommend them highly enough, every aspect of the process ran smoothly from quote to installation. We really valued the advice we were given regarding making sure the windows would be as in keeping with our old cottage as possible (which is what we wanted) and the extra mile they went - arranging to replace the glass on our old velux windows and fitting some new stone lintels. The fitters were all very pleasant, professional guys. They ensured the fitting ran smoothly and left everything clean and tidy at the end of each day. The windows themselves have transformed our house’s looks and look exactly like they are made of wood, but with no maintenance! One window came incorrectly glazed, and the glass was changed with no problem and we know if there were any problems in the future, they wouldn’t hesitate to return and sort it out.
Mrs Baker - West Bridgford
We went with derwent sash windows to replace our front and rear doors, after they had done a superb job on our sash windows 7 years ago. We are equally pleased with the work this time. The job was done on the pre-appointed day to the required specification, and to the agreed quote. Quality products. The work team were excellent, as were the back office staff. Highly recommended.
Effingam - Retford
We are delighted with our 2 new doors. Made to our requirements and very well fitted. Friendly and helpful service - highly recommended.
Mr & Mrs Lennard - Ashbourne
Very good impression from Alister and Rob from the outset. They replied to my emails very quickly and were happy to deal with any queries. With regard to the fitting, the guys turned up promptly,very respectful and even had good music on the radio! The workmanship was excellent. I would have no hesitation recommending them to friends.
Mrs Bolsher - Hoveringham
Brilliant service and great windows.
Mr Clifford - Nottingham
These windows are not in the cheap market range but the quality of the workmanship of both the product and the installation is well worth spending a little more. We ordered top of the range traditional timber sash windows. Installation took place on the allocated date and was completed in a day. The whole house was dust sheet protected by the fitters and such was their attention to detail that no redecorating would have been necessary. The installation team are a credit to themselves and their company and I have no qualms about giving a full five star rating. You can certainly buy cheaper but I am not sure you could buy better.
Mrs Daines - Ockbrook
Excellent organisation. Very professional. Fitters considerate and friendly.
Mr Cheshire - Beeston
Derwent Sash Windows provided an excellent team to carry out this work - professional, courteous, respectful of our home and belongings and obviously very skilled at what they do. The time they spent preparing the rooms and protecting the floors and furniture was much appreciated. The quality of the workmanship is second-to-none, I don’t think we would have had any where near such a high finish standard with any other company thanks to their excellent joinery experience within the team. My partner was also very impressed that they matched the sealant to our brick and stone work instead of using white or brown all the way round which seems to be the standard for many other companies. Details like this make all the difference, especially on period properties like ours. The windows themselves are beautiful - we went for the lower end of the price range but they are still very well made, a beautiful off-white wood texture and with very stylish furniture. They run up and down very smoothly. Overall we are thrilled with our sash window installation, we have had lots of compliments from neighbours and passers by, nobody believes they aren’t wood! Many thanks to Rob, Alister, Mark, Jason, Andy and Mic. We don’t hesitate to recommend you whenever we can.
Miss Purser - Bargate
We live in a historic Victorian house and have tried to maintain its original characteristics throughout. As for choosing Derwent Sash Windows, we posed them the question as to how they could either replicate a set of 3 leaded-light window panels or, if at all possible, retain them in one form or another. Derwent Sash Windows were the only company we approached who were able to retain the leaded-lights by sandwiching the panels within double glazed units. The end result is just outstanding. Likewise, to maintain the original internal characteristics when replacing the sash windows, Derwent Sash Windows took a sample of the original window architrave and replicated it for use on all 14 windows. The quality of the Bygone Collection Sash Windows double glazing units installed are exceptional albeit they don’t come cheap. However, you only get what you pay for; quality, security and craftsmanship! As for the Derwent Sash Windows and their workforce, they too were outstanding: they were exceptionally tidy, cleaning up as they went along; created very little - and I mean “very little” - damage when removing the old windows and the quality of their workmanship is beyond question. Since having the windows replaced we have also commissioned Derwent Sash Windows to replace some fixed external single-pane glass and, only this week, to manufacture and replace an ornate wooden-balustrade and replace the associated leadwork on the flat roof of a bay window. Again, two additional jobs well done with the quality of workmanship and professionalism of their workforce beyond reproach. This may sound too good to be true but we can honestly say there is not a single aspect of their workmanship/professionalism capable of being criticised. Derwent Sash Windows comes very highly recommended.
Mr Ellis - Shirland
Excellent quality of products. Efficient staff who work quickly and cleanly and empathetically with us as owners. Work has really exceeded our expectations and they were high!
Mrs Buxton - Starkholmes
A GREAT PRODUCT which is well designed and manufactured. They did exactly what they said they would do.They delivered and installed the windows when they said they would and their work is executed to a very high standard
Winston - West Bridgford
Excellent service , quality and product. Very informative and helpful. Nothing to much trouble. Definitely going back when buying next developments 4 windows.
Mr Credland - West Hallam
Can’t praise the guys at Derwent enough. The Bygone Collection windows are just second to none in terms of quality and appearance. But more than that the advice that Rob gave us in terms of the setting out, the surrounds, cills and sizing was invaluable. Also, the bespoke custom-made timber front door and internal porch doors are beautifully made and fitted. Fab job !
Mrs Lindsay - Melbourne
The employees of this company should be congratulated on their professionalism both with their attitude to their work and client. They are efficient clean and polite, nothing is too much trouble. I would seriously recommend Derwent Sash Windows to any of my friends or relatives. Both site operatives and office communication is excellent and as far as I’m concerned and can not be improved in anyway from the view of a client. Thank you again for everything.
Mrs Horbury - Rotherham
Many thanks to Rob and his team. The windows look absolutely fantastic, as they were installed with care and attention to detail. Definitely recommend.
Mr Jarman - Derby
Rob and his team at Derwent windows are first class people to work with, who supply beautiful windows, and install them with care and attention to detail. Thank you for all the work you have done for us (so far)! Highly recommended.
Mr Rees - Beeston
The whole experience from start to finish first class. NO pushy sales men the products sell themselves. Not the cheapest but you get what you pay for.However ranges to suit all budgets. Sash windows look both perfectly at home but brand new at the same time in our 1890’s house. Polite friendly staff who are courteous and respectful of our home even though it is unfinished. No gimmicks no bartering. The price is the price. - this I like after E*****t chased me for business by continually slashing the price to such an extent that I felt conned. None of that at Derwent. Best price is only price and a fair price for the quality. It took me about eight months to find and choose my windows.After quite a few visits looking at samples I took one look at the sash windows at Derwent and new that I had found the ones I would buy. Even my husband who is an engineer and very hard to please took one detailed look at the sample that they brought to our home and new I would look no further. My brother who is also an engineer and picky looked at them and said he thought the finish with the wood grain looked very authentic. He said he would have them when his windows needed changing. I also had them put the snub nose cill and architrave round the windows to finish the windows how they would have been done originally this they make to fit on site! Wow what an effect. Perfect joinery. Would recommend to anyone.
Mrs Berry - Swanick
The whole of the Derwent team were helpful & professional. From staying open late to allow me to come & see examples of the windows in their showroom, to the communication, the extremely competitve price and the impeccable workmanship. The fitting team are an absolute credit to the company,their care and attention to both ensuring the windows were fitted exactly as I wanted them to the fact that at the end of each day you would never have known they had been, the house was cleaner than when they started!!. I would highly recommend Derwent Sash windows to anyone & everyone and am still getting compliments regarding my windows 12 months on. A massive thank you to Rob and rest of the team.
Mrs Gardener - Buxworth
The Derwent Sash Window Company is a real ’gem’ in the replacement and double glazing world and I would recommend them wholeheartedly to anyone wishing brilliant service coupled with a product manufactured to a very high standard, installed and finished with no problems whatsoever. Rob and his team are both proficient and a joy to consult with. In our Edwardian Terraced House originally we had my two rear bedroom sliding sash windows replaced by ’Derwent’ in Upvc sliding sashes and this prompted us to have the two modern ’bland’ double glazed windows returned to sliding sashes last year and to add the ’icing to the cake’ we had the box bay windows replaced, the upper lights incorporating period stained glass units - lovely! Not only that we followed up with a stained glass composite front door and frame with a stained glass panel above, completing the transformation with a ’dressed’ sandstone door-step. The house fenestration has been returned to something like the original 1907 style but in better technical style and engineering. Our house looks a treat!
Mr Methven - Stafford
Had the right product - proper Georgian panes, wood grain finish. Good price, excellent service (options,measuring, queries), excellent fitting (on time, clean and tidy). Wouldn’t choose or recommend anyone else.
Mr Chizlett - Marchington
Derwent Sash Windows first did the windows on the front of our house. They installed wood-effect sash windows downstairs and Evolution casement windows upstairs. We were really pleased with the windows, which were very good quality and looked great. Everything was done efficiently to a very high standard. We were very impressed with the way that the installers covered up all furniture and floors to minimise mess, and cleaned up thoroughly afterwards. So impressed, that they can back to do the back door and windows too!
Mrs Turner - Cromford
Derwent Sash have replaced every window in our Edwardian house and the original conservatory. This is not a regular window installation company, these guys are craftsmen. We took 3 quotes, all fairly similar...it is only when you get into the weeds on the detail of the window and the subsequent fit and finish internally and externally that you realise you have found the only company to trust your home with. The other 2 companies eventually withdrew their offers as the job was too difficult. A guy down the road used a regular window installer, same windows, crappy fit and finish, especially externally. Ours was a big job, huge original casements and sash windows were removed and replaced with Bygone Collection Sash and Evolution Casements. That was the bit anyone could do. The level of carpentry detailing to replicate window sills, architraves and plenty of other bits was astonishing. The conservatory was a rotten, leaky and cold a lean to, now it is the pride of the house, lovely and warm. We had a special extra wide Accoya door made to replicate the original. The whole things looks identical, but much better than the one next door. So we have a period house, now with the latest technology windows, installed stunningly. Noise reduction glass in the bedrooms kills all outside noise and the house is finally warm. And it looks just like it did before, Use them, trust them, they are worth it.
Mr Stoddart. Ruddington, Nottingham
We only have praise for this company! We replaced virtually all the windows in our 1920’s detached house, including three large, bay windows, and couldn’t be more pleased with the result. We have put off doing the job for years, partly because we don’t like "pvc Windows’ and partly because (due to old subsidence) the two biggest bays were not square. However, the new wood grain effect, "Evolution Storm 2" pvc windows look fantastic and the fitters were so skilled that they have somehow managed to work round the subsidence problem so that now, you wouldn’t even know there had been a problem. The team of fitters were brilliant. They worked very hard, covered everything up in dust sheets so that the mess was minimal and dealt with any problems efficiently and cheerfully. We couldn’t have asked for more and would wholeheartedly recommend Derwent Windows.
Mr Spells, West Bridgford
Initially we asked for a quote for replacement sash windows and new french doors. At the quote meeting the information provided was very helpful and the demonstration of the available window products assisted greatly in our decision making process. Once we had made the decision, the team regularly kept us informed of the progress of the order and were very accommodating in arranging fitting dates to meet our requirements. The window fitters were very professional and completed the job to a high standard. The quality of the products and service provided were outstanding and one of the best things we had done while renovating our property. We were so pleased were ordered a further two windows and replacement door. I would have no hesitation in recommending Derwent Sash Windows.
Mr Catling, Burton Joyce
We only have praise for this company! We replaced virtually all the windows in our 1920’s detached house, including three large, bay windows, and couldn’t be more pleased with the result. We have put off doing the job for years, partly because we don’t like "pvc Windows’ and partly because (due to old subsidence) the two biggest bays were not square. However, the new wood grain effect, "Evolution Storm 2" wood effect upvc windows look fantastic and the fitters were so skilled that they have somehow managed to work round the subsidence problem so that now, you wouldn’t even know there had been a problem. The team of fitters were brilliant. They worked very hard, covered everything up in dust sheets so that the mess was minimal and dealt with any problems efficiently and cheerfully. We couldn’t have asked for more and would wholeheartedly recommend Derwent Windows.
Mr Spells, West Bridgford
Dear Rob and Alister, We just wanted to pass on our thanks to you and all the guys. The evolution storm windows look fantastic and they have made a huge difference to the look and feel of the house. Everyone has worked really hard and the work is clearly of a very high standard. The stained glass windows look really stunning. Many thanks
Mrs Geoghegan. Melton Road, West Bridgford, Nottingham
Thanks to you and your team for your professionalism and skills used during the installation.
Mrs Whinray. George Street, Melbourne
Thank you and please pass on my sincere thanks to Alistair, Andy and Mark for all of their hard work! The windows look fantastic.
Ms Mills. Derby
Thanks again for the excellent service from your friendly and professional team.
The quality of the windows is as good as promised.
Mrs J Neubert. High Street, Bonsall.
Dear Rob & Family,
A happy Christmas and all the best for 2013. We would appreciate it if you would please pass on our thanks to Mark, Mick, Andy and Jason, for a job well done.
Best wishes
Mr & Mrs Jackson, East Markham
Absolutely delighted.
Mr & Mrs Sheppard. Dale Road, Stanton by Dale, Derbyshire.
Hi Rob,
Thanks again for a really beautiful job well done. Can you please pass on our thanks to all the crew who worked on our windows, we are so pleased and proud of your professionalism.
Best wishes
Mr I Ian, Nottingham Road, Eastwood.
Many thanks for a very well done job. Your workmen were a total credit to you, and you have excellent customer service: not easy to find these days. We will be spreading the word...... Many thanks
Mr Ward. Main Road, Whatstandwell, Derbyshire DE4 5HE
With thanks for an efficient job - well done.
Miss L Adams. Portland Road, West Bridgford NG2 6DN
We would like to thank you and your team for the excellent work, the care taken and the consideration we received throughout. The new sash windows look amazingly good and as so much easier to operate than the originals. I am sure we will appreciate then even more when winter comes. Having had misgivings about losing the original architraves, we are delighted with the replacement architraves and stub cills. We are very pleased with the made to measure hardwood door and frame and really appreciate the hard work and skill involved in fitting the out of alignment doorway. Finally congratulations on the well-practised routine to contain the dust and protect carpets and furniture. That and the final clean up were much appreciated.
Mrs Hancock. Cromford Road, Ripley DE5 3FP
The work done is exceptional and we are very pleased.
Mrs Brown. North Road, West Bridgford, Nottingham NG2 7NG
Another lovely job - Thanks very much.
Mrs Morris. Black Hill Drive, Carlton, Nottingham NG4 3FT
Everything is good. The lads care in sheeting off and minimising the mess is appreciated and indicative of the standard set for the whole procedure. From the outside the proportions of the house look much improved. As with the downstairs in amazes me just what a difference seeing the windows back to their correct positions makes to the aesthetics.
So overall - very happy. I expect you have now built up sufficient reputation not to require customer references but, should you find yourself wanting a reference, I’d be happy to provide one.
Please pass on sincere thanks to the lads - Wishing you all the best
Mr Anderson. Victoria Avenue, Borrowash DE72 3HF
Just a note to say thank you to both you and your team for putting our cottage back to original. The way the work was done, the attention to detail, nothing was too much trouble. Thanks for the work done and the quality of the windows.
Mr B Smalley. Mansfield Woodhouse.
Rob
Just to say thank you for a fabulous job. We are really delighted with the work.
The extension looks better than I could have imagined.
The disruption whilst the demolition and build was undertaken was minimal. Derwent Windows workers were constantly polite and professional. You kept us informed about any developments, when you would be on site and gave and kept to a realistic finish date. Any concerns/queries we had were acted upon and great care was taken to ensure that instructions and detail were followed precisely. As a result the standard of work and finish is very high. The extension now looks like its always been there rather than the ugly 1970s flat roof extension that once was.
Rob, thanks again and thanks to your staff.
I have recommended you to friends who are considering similar projects and those needing replacement sash windows. I would not hesitate in recommending Derwent Windows.
Kind Regards
Mrs Bradshaw, King Street, Duffield, Derbyshire DE56 4EU
Dear Rob,
This letter is just to thank you and to say how pleased we are with our replacement sash windows, casement windows and stable door. As you may recall we were initially looking to replace our windows with hardwood and we were quite reluctant to consider alternatives. We are extremely happy that we choose your windows. Many of our friends have commented on the finished job and most have been surprised to find out they are not actually made of wood.
Please also pass on our thanks to your fitters who were extremely efficient and professional. We were very impressed with the lengths they went to in order to minimise and disruption and mess.
We would have absolutely no hesitation in recommending your services.
Many thanks once again
Mr & Mrs Hind, Chruch Street, Bonsall, Matlock, Derbyshire DE4 2AE
Dear Rob,
Thank you for the work carried out and please pass on our thanks to your team for the care and consideration they showed in carrying out the work while they were here.
Your sincerely,
Mr S Lomax, High Street, Belper, Derbyshire, DE56 1GF
Mr Rob Walters,
Many thanks for your wonderful work.
Yours sincerely,
Ms R M Severn James Street, Chesterfield, Derbyshire S41 7JE
Dear Rob,
We are absolutely delighted with the new windows and front door. The installation team have done a fantastic job; particular praise is due to the man who fitted the door for his diligence and attention to detail. We will recommend you without hesitation.
Mr & Mrs Morris, Black Hill Drive, Carlton, Nottingham NG4 3FT
We are delighted with the new front door – very many thanks for doing such a great job
Regards
Mr Roberts, Manor House Drive, Wysall, Nottingham NG12 5QN
Thank you for the skilled and friendly way our new windows were fitted. We appreciated how clean everywhere was kept covering up carpets and furniture and hovering up afterwards. We like the new windows very much.
Best wishes, George Johnson, Whatstandwell, Matlock
Many thanks for doing the windows – they have made a huge difference to the rooms without detracting from the character of the house.
Ana Evans, Ben Young, Matlock, Derbyshire.
When someone does a good job I think it’s worth letting them know, hence the reason for my letter. I spent a lot of time deliberating over windows, being adamant that I would not have PVC for fear of devaluing my Victorian home. Well, it was a stroke of luck that I assumed you offered hardwood sash, otherwise I would never have visited you. You got the business, not only because the windows were good, but because also you were not pushy. You made sense when you insisted that upstairs would be better finished in hardwood. And to boot the price was a lot better than the haggling salesman from Everest! Testament to the quality has got to be our window cleaner who asked the question- “are these uPVC?” Our neighbours have commented, hopefully you get some business from them. The house is now warmer, quieter and not a spot of condensation on the windows replaced; roll on spring when you do upstairs. –you deserve it!
Stephen McAneancy Ruddington, Nottingham
I must say that both my wife and I are very pleased with the quality of the windows and will recommend them to any of our friends looking for a similar product. I would also like to congratulate you and your men on the level of craftsmanship and the attitude to the work which you displayed.
A job very well done.
Mr D Fisher. Derby
We have to say that the windows are superb.
Thanks again for a fine job – we are so happy we found you.
Mr & Mrs Anderson Buxton, Derbyshire
Thank you so much for the excellent job you and your lads have done in removing and replacing our windows with no disruption to decoration. I really am impressed with the quality of the windows and did appreciate the way everywhere was left clean and tidy.
Catherine & Charles Hill Crich, Derbyshire
Alastair from Derwent sash windows has been very helpful all the. Way through the process, from our initial visit to the show room, through to installation. The window fitters were very professional and tidy. Overall we are very satisfied by the service and product supplied by Derwant Sash Windows
Mr Foxley - Cocknage
Alastair from Derwent sash windows has been very helpful all the. Way through the process, from our initial visit to the show room, through to installation. The window fitters were very professional and tidy. Overall we are very satisfied by the service and product supplied by Derwant Sash Windows